Master Porsche Technician
Certified PCA Tech Inspector
Zak, owner and founder of Zaks Auto has been repairing cars for 20 years. He began his career at several independent garages then worked his way up through Honda/Nissan and Audi/Porsche. Zak is an ASE Certified Master Technician and a Master Porsche Technician. He has a true passion for European performance cars, but truly has an affinity for motorsports and cars in general. He appreciates the vintage beetle as much as the Porsche 991. Zak envisioned a certain type of repair and performance shop, which has been his driving force since 2008. He has come a long way from the little 2-bay garage he rented far off the beaten path, but his integrity and care for his customers has remained the same. In his free time, Zak enjoys being with his wife and 2-year old triplet daughters! He also loves mountain biking, hiking, snow-boarding, racing cars, kayaking, camping and fishing with his dog, Fischer.
Jake’s career in automotive repair began in 2012 and he’s been going full throttle ever since! He worked at AAMCO for 2 years removing and installing transmissions, as well as general repair. Jake joined the Zaks Auto team in 2014 with a genuine zeal for car repair & and European motorsports. As Zak as his mentor, Jake quickly became an adept, knowledgeable and very thorough technician. His positive and friendly attitude is infectious and he easily meets the level of integrity we expect here at Zaks Auto. Jake moved to our service department in 2016 and in 2 short years was promoted to Service Manager. Jake completed 2 years at NHTI and also spent 2 years as a sous chef. He loves to cook, snowboard, travel and spend time with his fiancé, Emily and their cat.
Mike has been in the repair field for 18 years and is a very seasoned, capable and skilled technician. He has been under the hood of something since he was ten years old and especially loves trucks and anything electrical! Mike joined our team in 2011 and has been a lead technician ever since and in 2018 was made Shop Foreman. Mike can work on any make or model, but specializes in trucks, lift kits, electrical diagnosis and repair, welding and fabrication.
Walter brings 40 years of automotive repair experience to our shop. He is very skilled with advanced diagnostics, difficult repairs and tricky parts upgrades and replacements. Walter is a Certified Master Volvo and Certified Master Toyota Technician. He is also BMW Certified.
Ryan is a determined and skilled technician. He has a passion for European cars and is always ready for a challenge. We love his willingness to be a team player and to get the job done right. Ryan has his associate’s degree in Automotive Technology from Manchester Community College. Before coming to us he worked at Mercedes Benz and several small independent shops.
Ian is our state inspection and oil change technician. He is a hard worker and never steps back from a challenge. Ian is an avid learner and is growing his skills every day under the supervision of our shop foreman and senior technicians. He is careful, energetic and loves cars! Ian spent 2 years at Concord Regional Technical Center for his Certificate in Automotive Technology and spent 1 year in an accelerated hands-on program sponsored by GM.
Kristen helped Zak start the business in 2008 and has been overseeing the business growth and development ever since. She stays home part-time with the couple’s 1-year old triplet daughters and comes into the office for some R&R, managing the company’s financials, marketing and customer relations. After college she worked as a tech recruiter, then went onto become a massage therapist and personal trainer. Kristen has a B.A. in Communications from The University of Connecticut and has Certificates in Holistic Nutrition, Personal Training and Massage Therapy. In her spare time (never), Kristen enjoys running, weight lifting, hiking, gardening and spending time with Zak and their 3 girls.
Justin joins our team as our new Service Advisor. He has 7 years of service writing experience and has worked for Grappone and Ira Toyota. At the beginning of his career, he spent 4 years as a Parts Specialist and Assistant Store Manager with VIP Auto. This type of experience is extremely helpful in his field and has certainly contributed to him becoming excellent at his job. We enjoy Justin’s easygoing and positive attitude at our shop! Justin enjoys spending time with his daughter and girlfriend, relaxing and conquering video games!
European Repair and Performance Technician
Race and Luxury Car Specialist
Nick’s passion and specialty is European and Race car repair and performance. His experience is well-rounded and his energy and commitment make him a great asset to our team. His experience includes all aspects of general repair and maintenance, performance engine and transmission rebuilds, performance fabrication, engine blueprinting and chassis modification. Prior to that Nick worked at AAMCO Transmission as a diagnostic and transmission repair technician as well as Unique Foreign Auto, Kia and VW.
• Certificate in Automotive and Diesel Repair, UTI 2011
• ASE Certified
Paul joined our team early this spring to help us kickoff our new detailing department. Prior to that, he spent 5 years at a local detail shop. He truly loves the art of detailing and restoring a vehicle to showroom quality. Paul even loves cleaning the dirtiest of cars… pet hair and baby food doesn’t scare him, it’s his favorite challenge! We offer various types and levels of detailing, which allows Paul to work with top of the line products such as Gyeon Quartz, Menzerna and Sonax. He is also experienced with the cutting-edge technology of coatings and protective films. What we love about Paul is that he takes his time, is thorough and respects his work. Outside of work Paul loves to mountain bike, travel, attend car shows and spend time with family.